Send an enquiry
Tell us what you need and we will route it to the right place. If your message is about an existing certificate, include the certificate ID so we can find the record.
Reporting a misused badge
If you have seen the VBC badge used by a business that is not on the register, or used after a certificate has lapsed, tell us and include the web address where you saw it. Misuse of the mark is taken seriously because it undermines every business that holds a valid certificate.