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Requirements

What to gather before you apply, level by level.

Applies to every level

  • Legal or commercial name of the business as registered
  • Business registration or incorporation number and issuing authority
  • Country and, where relevant, state or emirate of registration
  • A named authorised contact with the standing to make the application
  • A working business email address and telephone number

Basic

In addition to the above:

  • A copy of the registration or incorporation certificate
  • Evidence that the named contact is authorised to act for the business
  • Confirmation of the contact details, by response to a verification message

Enhanced

Everything in Basic, plus:

  • Evidence of the registered or principal place of business, such as a utility bill, tenancy agreement or municipality record
  • Proof of control of the business website, by DNS record or a file we ask you to place on the domain
  • Business email on the business domain rather than a free provider
  • Links to official business profiles you wish to be reviewed

Trusted

Everything in Enhanced, plus:

  • Evidence of current trading activity, such as recent invoices, contracts or client references with commercial details redacted
  • A video walkthrough of the premises, or an on-site visit where available in your country
  • Any licences or permits required to operate in your sector
  • Consent to a review of publicly available reputation signals
On document quality. Scans must be complete and legible, showing all four edges of the page. Partial crops and screenshots of documents are the most common cause of an application being returned.

Languages

Documents in English or Arabic are accepted directly. Documents in other languages should be accompanied by a translation, and we may ask for a certified translation where a document is central to the decision.

How long evidence stays valid

Address and utility evidence should be dated within the previous three months at the time of application. Registration documents may be older provided they remain current.

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